Frequently Asked Questions

Everything you need to know about your Kijimea Onlineshop experience.

How long does shipping take for fashion items?

Standard shipping typically takes 3-5 business days within the continental Europe, while international orders may take 7-14 business days depending on your location.

What is your return policy for clothing?

We offer a 30-day return policy for all unworn items with original tags still attached. Simply use our online portal to generate a return shipping label.

How do I find the right size?

Each product page contains a detailed sizing guide with specific measurements. We recommend comparing these to your favorite garments at home for the perfect fit.

What payment methods do you accept?

Kijimea Onlineshop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your garments sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, and we work exclusively with certified fair-trade factories.

Can I track my order status?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to follow your package in real-time.